A recent survey by a consumer group showed consumers are generally satisfied with online transportation service in Indonesia despite complaints that led the government to start imposing new regulations. The survey, by Indonesian Consumer Protection Foundation (YLKI), interviewed 4,668 online respondents from April 5 to April 16. “They’re popular because public transportation in big cities in Indonesia, including Jakarta, is still substandard,” he said. In the survey, 77.7 percent of the respondents said service from online transportation companies was very good, 21.8 percent said it was pretty good, 0.4 percent said not good and 0.1 percent said the service was very bad.